Privacy Policy

Who We Are?

Figaljor - Granite and Marble Industry and Commerce SA, is a company specializing in the transformation and commercialization of surfacing materials, headquartered at Avenida da Liberdade, 168/170, 2715-097 Pero Pinheiro. Figaljor - Granite and Marble Industry and Commerce SA is committed to protecting the personal data of Customers/Users of products and services, as well as the personal data of the respective owners, in all situations where personal data processing occurs within the company. In this context, we have developed this Policy, which is based on our commitment to respect the rules of personal data protection.

Why this policy for personal data protection?

In this Policy, we aim to inform Customers/Users of the general rules for the processing of personal data, which are collected and processed in strict compliance with the legislation on personal data protection in force at all times, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").

Figaljor - Granite and Marble Industry and Commerce SA respects best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent, and limited to authorized purposes.

Figaljor - Granite and Marble Industry and Commerce SA is committed to the protection and confidentiality of personal data, having adopted measures it considers appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights of the respective owners. The rules set out in this Data Protection Policy complement the provisions on the protection and processing of personal data and the rules set out in the terms and conditions that regulate the offering of various products and services, which are duly advertised on our website.

What does this data protection policy cover?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which Figaljor - Granite and Marble Industry and Commerce SA is responsible for processing, within the scope of the services and products made available to its Customers/Users, and in all situations where personal data processing occurs by Figaljor - Granite and Marble Industry and Commerce SA.

What are personal data?

Personal data is any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers, or one or more specific elements of their physical, physiological, genetic, mental, economic, cultural, or social identity.

What does the processing of personal data consist of?

The processing of personal data consists of an operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, or combination, restriction, erasure, or destruction.

Who is responsible for data processing?

The entity responsible for the processing of personal data is Figaljor - Granite and Marble Industry and Commerce SA, which determines the purposes and means of processing them. For this purpose, if the data subject needs to contact the data controller, they can do so through the following means and contacts: By email at info@figaljor.pt; At our headquarters, through written communication addressed to the data controller, at Avenida da Liberdade, 168/170, 2715-097, Pero Pinheiro.

Who is the Data Protection Officer?

The Data Protection Officer plays a relevant role in the processing of personal data, ensuring, among other aspects, compliance with applicable legislation, verifying compliance with this Data Protection Policy, and defining clear rules for the processing of personal data, ensuring that all those who entrust the processing of their personal data are aware of how Figaljor - Granite and Marble Industry and Commerce SA processes their data and what rights they have in this regard. Therefore, data subjects, if they wish, can communicate with the Data Protection Officer regarding issues related to the processing of personal data, using the following contact: Email: info@figaljor.pt

What types of personal data are processed?

Figaljor - Granite and Marble Industry and Commerce SA, in the scope of its activities, processes personal data necessary for the provision of services and/or supply of products, such as name, address, telephone number, and email address, as detailed information provided to the data subjects. Without prejudice to compliance with legal requirements regarding the retention and transmission of data for the purposes of investigating, detecting, and prosecuting serious crimes, as well as other processing to which it is legally obliged, traffic data, geographic location, profile, and/or consumption data of the Customer/Users will be processed by Figaljor - Granite and Marble Industry and Commerce SA to the extent necessary for the provision of services. Thus, based on location, profile, and/or consumption, the Customer/User will have access, in particular, to specific service features, content suggestions, and proximity information services. Location information may also be recorded and transmitted to organizations legally competent to receive emergency calls for the purpose of responding to received calls. Personal data, traffic data, geographic location, profile, and/or consumption data are also processed for marketing purposes or for the disclosure of offers of goods or services from Figaljor - Granite and Marble Industry and Commerce SA, if the respective data subject has authorized it. If there is prior consent from the Customer/User, it can be withdrawn at any time, without compromising the lawfulness of the processing carried out based on the previously given consent.

When and how do we collect your personal data?

Figaljor - Granite and Marble Industry and Commerce SA collects your personal data through its website and contact forms, ensuring, whenever necessary, the prior consent of the data subject. The personal data collected may be processed electronically and in an automated or non-automated manner, ensuring in all cases strict compliance with personal data protection legislation, being stored in specific databases created for this purpose, and under no circumstances will the collected data be used for any purpose other than that for which they were collected or for which consent was given by the data subject.

What are the purposes of processing personal data and their legal bases?

In general, the personal data collected are based on and intended for the dissemination of institutional information from Figaljor - Granite and Marble Industry and Commerce SA and/or to announce campaigns, promotions, advertising, and news about the products and/or services of Figaljor - Granite and Marble Industry and Commerce SA, as well as for conducting market research or evaluation surveys.

For how long do we retain your personal data?

The period of time during which personal data is stored and retained varies according to the purpose for which the information is processed. Indeed, there are legal requirements that require data to be retained for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will be stored and retained only for the minimum period necessary to achieve the purposes for which it was collected or subsequently processed, in accordance with the law.

What are your rights as a data subject?

As data subjects, you are guaranteed the right to access, rectify, update, limit, and delete your personal data at any time. You also have the right to object to the use of your data for commercial purposes by Figaljor - Indústria e Comércio de Granitos e Mármores S.A. and to withdraw your consent, without compromising the lawfulness of the processing carried out under that consent. Additionally, you have the right to data portability

How can you access, rectify, update, limit, erase, object to the processing of your personal data, or withdraw consent?

Without prejudice to the provisions of the GDPR, the data subject may do so directly or by written request addressed to the respective Data Controller, using the contacts provided for this purpose in this document, as well as other contacts made available by Figaljor - Indústria e Comércio de Granitos e Mármores S.A.

How can you object to receiving marketing contacts?

Figaljor - Granite and Marble Industry and Commerce S.A. may promote disclosure actions to its Clients/Users about new products or services, namely through phone, email, SMS, MMS, or any other electronic communications service, if the data subject has given their consent. If the data subject does not wish to continue receiving these communications, they may, at any time, withdraw their consent for the use of their data for marketing purposes.

How can you complain?

Without prejudice to being able to file complaints directly with Figaljor - Indústria e Comércio de Granitos e Mármores S.A., through the contacts provided for this purpose, the Customer/User may also complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.

What measures has Figaljor adopted to ensure the security of your personal data?

Figaljor - Granite and Marble Industry and Trade S.A. undertakes to ensure the protection and security of the personal data provided to it, having approved and implemented rigorous rules in this regard. Compliance with these rules is an obligation of all those who legally access them. Bearing in mind the concern and commitment that Figaljor - Granite and Marble Industry and Trade S.A. demonstrates in defending personal data, several security measures, both technical and organizational, have been adopted to protect the personal data provided against its dissemination, loss, misuse, alteration, processing, or unauthorized access, as well as against any other form of unlawful processing. In this sense, on the Figaljor - Granite and Marble Industry and Trade S.A. website, the forms for collecting personal data require encrypted browser sessions, and all personal data provided is securely stored in Figaljor - Granite and Marble Industry and Trade S.A. systems, which, in turn, are located on a server of Figaljor - Granite and Marble Industry and Trade S.A., covered by all necessary physical and logical security measures to protect personal data. Despite the security measures adopted by Figaljor - Granite and Marble Industry and Trade S.A., Figaljor - Granite and Marble Industry and Trade S.A. advises all Internet users to take additional security measures, namely, to ensure that they use an up-to-date PC and browser in terms of properly configured security patches, with an active firewall, antivirus, and anti-spyware, and to verify the authenticity of the websites they visit on the Internet, avoiding websites whose reputation they do not trust.

How do we use cookies?

"Cookies" are small items of software that are stored on the computer through the browser, retaining only information related to preferences, not including personal data as such.

How can you become aware of any changes to Figaljor's personal data protection policy?

Figaljor reserves the right, at any time, to make adjustments or changes to this Personal Data Protection Policy, and such changes will be duly advertised on Figaljor's various communication channels.